Meru Health Integrity Program
Integrity and accountability are fundamental to ensuring trust between us and the people we treat. Our commitment to integrity means we operate as individuals and as a company from the highest moral principles, acting on our values with consistency and honesty.
Help us improve
Dissatisfied? We would love to hear from you.
Your experience matters
While we strive to ensure every care experience is exceptional, we understand that there may be times when we fall short. The Integrity Program exists to ensure Meru Health responds and addresses any concerns or dissatisfaction that you might have.
Integrity in action at Meru Health
Participant submits a request (complaint, change of provider)
Clinical Quality and Compliance team reviews the request
Any potential immediate resolutions are provided to the participant
If needed, case is referred to a relevant committee to conduct in depth reviews
